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Common Locksmith Questions & Answers – Brisbane

by | Jul 31, 2013 | Advice & Tips

Common Locksmith Question & Answers

Question: What payment methods do you accept?
Answer: Credit Cards, Cash, EFTPOS and Bank Transfer. We can and do under special circumstances issue accounts.

Question: If I am locked out after hours and I don’t have any way to pay, can I get a friend to pay by credit card over the phone?
Answer: Yes, however we will ask for certain conditionsto be met first :-i.e. identity verification, particular contact information (work telephone, their address etc)

Question: Do you have an emergency locksmith covering all Brisbane suburbs?
Answer: Yes,however sometimes due to traffic or other reasons, we can’t get there in under an hour.

Question: Can you repair any brand or type of lock?
Answer: Yes, we will definitely have a solution as we specialise in the tricky jobs that other locksmiths usually bump.

Question: Can you pick any lock?
Answer: No, some locks are pick proof; however we have many bypass techniques and skills

Question: Can you open any safe?
Answer: Yes, although it can take a long time due to the fact that safes are designed to keep people out.

Question: How can I find a reputable locksmith?
Answer: Call KGB Security; we pride ourselves on being both reputable and ethical.

Question: Do you do a cheaper price for cash?
Answer: Yes & no. If the Job is sizeable we may offer a bulk discount that is applicable to any type of payment. We do not do under the table cash jobs. There are a couple of locksmiths who do, however the tax department is hunting them. In the end we all pay extra taxes because some shun their taxation responsibilities

Question: Is there any lock a cordless angle grinder can’t cut?
Answer: Yes & no, we offer a range of solutions to deter this kind of attack.

Question: Are digital locks (called keyless entry locks) cheaper to buy online?
Answer: Yes, but many of the locks I see online are one-offs and I firmly believe that you will not be able to get replacement parts when they fail or be able to find (  illegible  ) in the future. You may pay a little more but the large percentage of locks we sell come with (illegible  )

Question: Do you offer free onsite quotations onsite
Answer: yes, however the job has to be worthwhile i.e. if it’s a simple job we can usually & accurately establish the price range i.e. (  illegible)

Question: Why should I use a Brisbane shop based locksmith instead of a mobile van locksmith?
Answer: It’s your choice; however we have seen lots of locksmiths start up – trade with a van. Mobile phone and men disappear. The problem here is you can end up with a job that requires a (illegible) call and you have to pay again to get the job done properly. When you have a shop it means you are accountable.

Question: Will just locks keep criminals out?
Answer: It depends on the specific situation however we believe all businesses should have an alerm. Brisbane is no longer a small country town.

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KGB Locksmith & Security
4.7
Based on 242 reviews
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A Rahman
A Rahman
09:16 20 Nov 20
I called KGB security to get a quote on a safe for my business. Being an... expensive purchase I had done some research on the cost beforehand. During the call I simply asked the male staff member if they price matched. I received a sharp, curt reply that I should buy the safe elsewhere and was hung up on. In all, the phone call lasted about 1-2mins. Does that warrant this sort of treatment of potential customers?read more
B Rock
B Rock
03:02 31 Oct 20
Excellent service from start to finish. A suitable safe was sourced from... available stock over the phone and via email, and delivery organised quickly, efficiently, and for a time that suited me. Will look forward to my next purchase. Keep up the great work KGB.read more
B Rock
B Rock
03:02 31 Oct 20
Excellent service from start to finish. A suitable safe was sourced from... available stock over the phone and via email, and delivery organised quickly, efficiently, and for a time that suited me. Will look forward to my next purchase. Keep up the great work KGB.read more
Aamo Solomon
Aamo Solomon
02:10 20 Oct 20
These guys are amazing... I needed a specialized locksmith late Friday... afternoon. The Tech was about to go on holidays and the team came to my rescue within 40mins. Mighty impressed and most grateful. Thank you... 🙂read more
Peter Griffin
Peter Griffin
01:02 17 Oct 20
I bought a good quality second hand fire proof filing cabinet from KGB at a... reasonable price and their sales and delivery were very friendly and professional. Since then they have been very helpful with some extras for the cabinet. Highly recommended. Peter Griffin, PMG Law.read more
Peter Griffin
Peter Griffin
01:02 17 Oct 20
I bought a good quality second hand fire proof filing cabinet from KGB at a... reasonable price and their sales and delivery were very friendly and professional. Since then they have been very helpful with some extras for the cabinet. Highly recommended. Peter Griffin, PMG Law.read more
Carla Griffith
Carla Griffith
00:08 12 Oct 20
Fantastic Service! Could not recommend KGB more. Kel helped me out of a pickle... with our safe !read more
Ken Pitts
Ken Pitts
06:57 06 Oct 20
Arranged a pick up and delivery of a heavy safe. This is the right company to... use for this kind of moving. The team made the move very easy and stress free.read more
David Nance
David Nance
00:29 18 Sep 20
Just had Tom out here, very professional and happy to answer all my questions.
David Nance
David Nance
00:29 18 Sep 20
Just had Tom out here, very professional and happy to answer all my questions.
Jack Wilson
Jack Wilson
05:04 17 Sep 20
Called into KGB today to ask some technical advice on an internal door lock.... Both Wayne and Brock were very helpful.read more
Jack Wilson
Jack Wilson
05:04 17 Sep 20
Called into KGB today to ask some technical advice on an internal door lock.... Both Wayne and Brock were very helpful.read more
Sandi Harrold
Sandi Harrold
01:30 17 Sep 20
Good service and great customer service. Thank you KGB Southside
Sandi Harrold
Sandi Harrold
01:30 17 Sep 20
Good service and great customer service. Thank you KGB Southside
Len Conrad
Len Conrad
10:52 05 Sep 20
I'm an interstate customer - very satisfied with KGB's website, their customer... service, competitive pricing and delivery. Product exactly as ordered. Kel and his team are the real deal. Highly recommended.read more
Linda Leader
Linda Leader
05:31 03 Sep 20
I would HIGHLY recommend KGB Security. We have used them twice (so far) and... BOTH times have been a pleasure. They are extremely helpful, very professional and went above and beyond to ensure our matters were dealt with promptly. They are super friendly, easy to talk to and easily talk through steps over the phone. Their expertise was greatly appreciated!read more
Benjamin Lothian
Benjamin Lothian
05:31 16 Aug 20
The service and advice I received from the staff at KGB was fantastic, they... always go the extra effort in explaining and ensuring that what they are supplying is exactly what you need. I couldn't be happier with my new safe and can now sleep at night knowing my precious valueables are secure. Thanks a million!!read more
Mei Shiang Lee
Mei Shiang Lee
02:42 12 Aug 20
Called KGB security about my heavy timber pivot door, to install a door damper... to stop it from slamming. Kel asked me to send photos of the door mechanism. He called back shortly thereafter to advise me that we have a door damper already, so no need to waste money for one. He taught me how to adjust the damper - 'tramsom closer'. It worked! My door doesn't slam any more. It only took me a few minutes and a screwdriver. He saved me lots of money. They are the most ethical and professional locksmith. I'm very grateful.read more
Simon
Simon
02:07 30 Jul 20
I cannot speak highly enough about this company!I have an old fireproof... cabinet that I was concerned about and gave KGB a call for some professional advice.Not only did I get information on the issue at hand, but I even got the contact number for someone that worked at the now long deceased company who could give me more detailed information.I would recommend them for anything to do with safes, cabinets or anything to do with security!read more
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