Polite young man came to my rescue.I was locked out and he arrived in only 20 minutes and got me back inside in less than a minute!Super impressive, would highly recommend KGB Security!read more
Adam from KGB security has been excellent. He is experienced, efficient and friendly. Having had multiple systems installed I can always rely on Adam and the team.read more
Purchasing the system was a great experience. Kel and his team are real experts in their field. The installation was superb and supprising quick. What a great customer service. We can highly recommend KGB Security!!!read more
[Situation 1]Dropped in minutes before closing with an old obscure Schlage key and Wayne was the man for the copy job![Situation 2]I bought a used demountable building and it had a sliding door keyed to the sellers house, I needed to replace the lock. I removed the double euro cylinder, dropped by KGB and they replaced it on the spot, for a very reasonable price, together with new keys.Full marks KGB, time and time again!read more
Extremely helpful and did what was promised.After hours call out, I was told 45min and they were there within 30min. Technician was polite and helpful considering the midnight call-out!read more
Kel was most helpful in sorting out a problem with our safes that we could not have resolved without his knowledge and assistance.Thank you ever so much.read more
I can not say enough great things about this company. I called at 9pm the night before a public holiday for help changing house locks due to lost keys. Wayne was extremely helpful and understanding and we had someone at our house within half an hour. Jamie was awesome and made us feel at ease in a stressful situation with his friendly and professional manner, while completing the job swiftly. I would not hesitate to highly recommend KGB Locksmith & Security.read more
Wayne and the team at KGB Security Locksmiths were super helpful in cutting me a key that would fit my mailbox. Not only were their response times fantastic both on phone and text, but they were incredibly friendly and even followed up afterwards to ensure that the key worked for me. Will definitely be going to them for any other key cutting/security needs. Thanks guys - keep up the great work!read more
Needed a key cut for the company Ute, Wayne was great to deal with, booked in the day before, took 15 minutes, he cut a spare key 1st to make sure the proper remote key would work, got a another spare key out it, great service, cost was hardly worth his effort. Couldn't recommend them any higherread more
Our home safe would not open I needed my passport urgently Called KGB and spoke to Kel he was amazing we drove half an hour to get to them and met with Wayne also amazing they had the safe opened in a flash we will be back to buy another safe off themread more
Always great to deal with Wayne and the team at KGB. Very knowledgeable and extremely helpful. Their key’s always work well, unlike those I’ve got in the past from others who dabble part time in the key cutting game!read more
Thank you for an Amazing Experience - Adam and TeamJust great service, pricing, responsiveness .. what can I say. ..Needed an alarm system and cameras for a restaurant .. sent a message on the website in the night and got a call from Jasper first thing next day... Adam came and gave me confidence with his knowledge of systems and data, reducing cost by reusing certain components in the restaurant.. quote the same day .. I had 4 other quotes .. but while another was a similar cost but with caveats on variable costs !! ... Adam and team gave me confidence .. installed .. working .. Adam fitted into the restaurant schedule .. so get KGB security but insist on Adam !!! .. he is just amazing and understands the systems, data and ‘budget constraints’ - a foreign concept to many …as you can se a very happy ‘small business’ customer … call for any details ..read more
Excellent company to deal with!Always going above and beyond with all my security & key cutting needs.Super positive team who will always answer all your questions (no matter how dumb you think the question is)Highly recommend KGB!read more
I called KGB security for a quote and they replied very quickly. They are the most competitive for price with excellent service every step of the way. My doors were all rekeyed with a set of new keys for each different door and it was done fast, cost-effective, and most importantly very professional and friendly service! I would recommend everyone to give these guys a call if you need anything lock related services done, you won't get a better price nor service with anyone else!read more
Called up (after hours- unknowingly) and spoke to Wayne about cutting a registered key. It turned out that it was a key (or register) that he does not work with however he proceeded to further enquire about my needs, the location of the property where the key is in use and the reasons which I need the key cut so that he could give me suggestions on what to do in my circumstance. He pointed me in a couple directions as well as gave me some alternative options to consider. Wayne went well above and beyond to assist me despite working out early in our conversation that he wasn't personally going to be able to assist. 5/5, highly recommend Wayne and KGB!read more
Wayne is really experienced and helpful! I needed to cut an additional mailbox key and Bunnings couldn't do it as they didn't have those blanks. KGB didn't have it either, but Wayne tried on another type of blank and asked me to go home and try if it works. Went home and it worked perfectly! Thank you Wayne for your great work🙂read more
Adam kept in touch when he was going to be delayed.Very polite and efficient.Was also training up a younger worker for the future. Excellent 👍🏻read more
I lost my key and contacted KGB over the weekend. They responded very well, provided timely service with reasonable price. I received service from Wayne, he was kind and helpful man, with lots of knowledge about his job. I highly recommend him for any locksmith and security serviceread more
A big thank to KGB Security, they came out straight away after i called & were very professional & friendly & i will be recommending them to others at any chance i get 😎 Thank you so much for being there for me in my time of need.read more
Big shout out to Paul with KGB security. Fantastic service. Knowledgeable and helpful. Any problems with locks or security make sure you call these guys first. Don't waste your money with other companies like I did. I'm a very happy customer.read more
We used KGB for some lock replacements at our business. The team we very accommodating and understanding of our needs. They explained a few different options and helped tailor a solution to suit our requirements. We recently needed extra security keys cut so we emailed the office. they responded promptly, letting us know what the required to action the request. Within 24 hours, we have the keys we ordered.read more
Absolute awsome service rang to enquire about a screen door key that had broken into 2 pieces took it in to see Wayne whom I'd spoken to earlier had a key cut took it home perfect fit hadn't even charged me for key came in the next day to get 2 more cut,highly recommended Wayne would be the man to see very professional & a legend keep up the good work.read more
Great service. Really good knowledge on products. Wayne was really proffessional. When we rang he didn't have the product but was really quick in ordering it in and making sure it was ready for pickup the next day. Highly recommend.read more
Wayne solved my key cutting issue when I had an old key. I had it cut elsewhere and it didn’t work but Wayne provided a solution for me so that I didn’t need to waste time & money if it didn’t work. Lucky it did😁read more
These guys are legends! We had a safe from a deceased estate which we had no idea how to open. These guys talked us through the tricky opening technique and we were very grateful! It took 10 mins-15mins. Very grateful for there generosity considering they didn't make a cent. Cheers KGB.read more
Very happy with the service received from Wayne today. Dropped in to get a couple of keys cut, gave me great advice and had me sorted in 5 minutes.read more
These guys were an agent for a lock style I need in a hurry. They went above and beyond to assist me with the lock and were able to supply me with stock from their shelves. Thanks Wayne.Champions!read more
When you haven't opened your safe for a few months and you can't open it phone Wayne, like I did this morning - KGB supplied an installed our product a few years ago - Wayne kindly and politely walked me through changing the battery over the phone. And folks, this is why it is worth paying for a premium product - you also have premium service.read more
I frantically phoned KGB on a Sunday a few weeks ago…and the lovely Wayne answered the phone straight away. Was so lovely and helped me out when I locked myself out of my unit. Had previously called another Northside locksmith but the guy I spoke to was quite rude that I had called and didn’t want to help me out whatsoeverWould 100% recommend!!!read more
Talk about old school, quality customer service! Went in with a key that i had cut elsewhere that i could not get to work for the life of me. Got me sorted in no time with no fuss.read more
I worked with Brock and Courtney to get everything setup and to plan the job. Brock was great planning out our smart lock solution. We had Paul come out and complete the installation and he was great, very professional, friendly and the install went very well. I would definitely recommend KGB security and would certainly use them again.read more
I can't recommend KGB highly enough. After struggling for over an hour I realised I needed professional assistance and Kel was wonderful in helping me over the phone with clear and easy to follow instructions. Great customer service and thank you so much for your help.read more
11/10 customer service, I had to travel to 3 different key cutters but they could not help me and then as soon as I went to KGB they helped me instantly. They walked me through the process so I would have an understanding on what they have to do if it would take sometime and 5 minutes later they walked out with my keys. Would definitely recommend, friendly service and nothing but the best quality products.read more
Wayne at KGB Security in Cooper's Plains was very helpful and knowledgeable. He guided us as to which safe would be suitable for our needs and helped to load it onto our ute with the forklift. If you're looking for a safe, home or business, I would highly recommend this business.read more
Great experience with these guys, me and my partner had a dodgy lock on our sliding door, and we got KGB to come out, and fix the issue. It was done in such a fast pace. Thank you guys!read more
Shoutout to technician, Jamie, for replacing all the locks on my doors recently. Service was incredibly seamless. Made the call; Jamie was out the very next day & done, with ease, in less than 20 mins (including the cutting of new keys). No nonsense, professional, trustworthy and friendly. I now feel more safe in my home. Highly recommend !read more
Jamie from KGB did a phenomenal job in fixing out door lock, not only does it work again but it works better than it ever did. He was extremely professional and friendly, and did a great job in problem solving an issue which wasn't at first obvious. If the rest of the KGB staff are as good as Jamie, then I have no doubts about using KGB for all of my locksmith needs.read more
I made first contact with Alison when I needed to upgrade my safe. She promptly emailed me through several options and followed up with a call to run me through and answer questions as realised we lived a way away. Next day we travelled to South side office and Wayne stepped us through the many options and was well versed with legislative requirements and installation challenges. Wayne gave super advice and saved us money. Staff promptly loaded our purchase into our car on a Saturday morning even though it was clearly obvious they where extremely busy.We will be happy to recommend to all family and friends.read more
Once again KGB goes above and beyond with service. They continue to be my go to guys for everything security. Adam assisted with a camera installation today with excellent service and a professional attitude. You always have peace of mind when KGB is on task.read more
I asked KGB to install two security cameras at my home. Adam did a great job and put them in quick time.They work really well and very easy to use. I would recommend KGB to anyone.read more
Jamie from KGB was fantastic. Very prompt service, friendly, professional and fixed both locks. Very reasonable price. I would highly recommend.read more
I had a first class experience with KGB Security. Kel was very helpful in assisting me to assess my security needs. He didn't try to push anything on me and instead was more concerned with helping me find the most appropriate option. His offsider Alex was also very helpful in assisting me complete the transaction. It was smooth sailing from the get-go. Would thoroughly recommend.read more
Had been locked out last night and the friendly serviceman just open our door in less than 2 mins! We had Jamie and he was fast, friendly and flawless! Thank you!read more
I snapped my car key to my old defender and need a replacement, withing the hour I had a new set. Excellent work, the keys worked perfectly unlike competitors such as Bunnings. If you want quality work go see KGB Locksmith & Security!read more
Great service - very efficient and professional- responded quickly to change locks following a break and enter. Exactly what you need after the harrowing experience of a home robbery.read more
Amazing customer service with knowledgeable staff who are willing to help you to find what you need. Many thanks to office staff, warehouse manager and delivery and installation team.Well done, keep up the good work.👍👍👍read more
KGB were able to resolve my big bunch of keys from 10 to 2 with what a layman might call locksmithing magic ! Top marks for friendly and efficient service. I would recommend this company in a heartbeatread more
Called in with a padlock issue which was fixed on the spot. Wayne provided great advice on how to avoid the issue occurring in the future. Thanks 🙂read more
The service from KGB security was above and beyond. They gave me advice on restoring an antique safe for display and even helped me find parts. Highly recommend there service.read more
Even several years after I purchased a safe from KGB they provided prompt and personal service to help me out they have a great customer focus. I highly recommend themread more
I needed my car key repaired, I had no idea if that was possible or if i was even at the right place. I rocked up at KGB Coopers Plains with no mask on and we are in LOCK DOWN :OI was KINDLY reminded that I needed to have a mask. No attitude, No frowning, just absolute POLITENESS. I eventually managed to find a mask in my car.Although they were not able to help me, they took the time to have a look at my problem (key) and even gave me a temporary solution. Thanking you Jamie. I was also directed to the right place/person and offered to call that person for me. Thanking you Wayne.Though this is just the normal way to interact with one another. It seems these days that a lot of people have forgotten that we all need one another and a simple smile or a kind word go a long way.Best customer service 🙂 Once more, Thank you to both Jamie and Wayneread more
Wayne was able to get Paul their master locksmith to open my cash drawer within a matter of seconds, due to the cheap design and locking mechanism it was deemed an unviable repair for which they didn't charge me anything. Very professional operation and I have no hesitation in recommending them for your lock and security needs, now or in the future.read more
Cal and his team are exceptional. One of our business safes wouldn’t open over the weekend... I contacted Cal on the Saturday and he organised a specialist locksmith to arrive at the store and sort out the problem. They provided prompt, professional and reliable service. I highly recommend KGB Coopers Plain!read more